If you’ve read the earlier articles in this series on voiceprints, you now have a good understanding about what voiceprints are, how they are created and how secure they are – even if they were to wind their way into the hands of a fraudster. This is all excellent information to know, but to help further put your mind at ease, it’s important to understand the underlying technology ACH Alert uses to create and store voiceprints for its customers.
For its voice biometric processing needs, ACH Alert uses a U.S.-based company who has been in the voice biometric software business for more than 10 years – Voice Biometrics Group (VBG). There are several features about how VBG does business that are critical to protecting ACH Alert customers: