Deborah Peace

Recent Posts

Using ACH Positive Pay to Fight Growing Fraud

Posted by Deborah Peace on Aug 21, 2019 9:30:00 AM


According to AFP’s 2019 survey, payments fraud has become the “new normal” for many organizations today. Reaching a new record last year, 82 percent of financial professionals reported that their organizations were targets of fraud – up four percentage points higher than the previous record-breaking year.

Historically, checks and wire transfers are the top two payment methods most subject to fraud, however, it is worth noting that the survey reported a decrease in fraud across both of these channels. While the slight decrease in fraud via checks and wire transfers may be worth celebrating – down four and three points, respectively – it is unfortunately accompanied by a noticeable increase in fraudulent activity impacting both ACH credits and ACH debits.

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Topics: Fraud Prevention

Improvements in Process: Three Solutions for Faster Payments, Better Processing

Posted by Deborah Peace on Jul 17, 2019 9:30:00 AM


Making it to faster and real-time payments poses real-time challenges for financial institutions as they encounter an exciting new reality. But as the ramp-up continues, there comes the first and most important question: Can our systems handle it?

In search of answers, keep in mind that fast payments shouldn’t mean a rush to judgement. Before racing to replace existing systems, financial institutions should look to modernize them as they implement faster payments step by step. For in truth, the industry’s existing payment systems remain perfectly viable, proven and trusted by customers. Processing methods simply need updates to appear more real-time—even as barriers to customer adoption are removed.

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Topics: Payments

Current Processing Methods in the Countdown to Faster Payments

Posted by Deborah Peace on Jun 19, 2019 9:30:00 AM

For the financial services sector, it is perhaps the ultimate and not-so-amusing irony that the drive towards faster payments has seemingly moved at a snail’s pace. There is good news, though, as the Federal Reserve’s Faster Payments Task Force has finally finished its work and issued recommendations after some 120,000 labor hours. Meanwhile, the technology to support and deliver faster payments is reaching critical mass, moving us close to the reality of real-time payments.

Yet is it enough to hope that old systems can somehow keep up? Such a non-starting strategy will leave financial institutions exactly where they were before the payments revolution began—sacrificing faster payments to remain in the past of payments.  

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Topics: Payments

How to Enhance Fraud Prevention by Empowering Account Holders

Posted by Deborah Peace on May 9, 2019 9:30:00 AM

At PAYMENTS 2019 this week, ACH Alert joined bankers Kim Dodson, CTP, Vice President of Treasury Management at Independence Bank, and Don Youngberg, AAP, Assistant Vice President of Business Services of Mountain America Credit Union, during the panel, “Going Beyond Visibility and Taking Action on Transactions.”

In this session, they discussed how financial institutions can enhance their fraud prevention strategy by empowering customers to detect and respond to suspicious activity before the funds leave their account – a critical area that should be top of mind for financial institutions.

Taking Action to Prevent Fraud

Currently, online banking systems offer visibility for transactions, but they do not allow account holders to take action and protect themselves against suspicious activity. In today’s digital-first world, there is a critical need for banks and credit unions to empower their customers and members to respond to potentially fraudulent activity before it happens.

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Topics: Fraud Prevention

Powering Customer Driven Security with Voice Biometrics

Posted by Deborah Peace on May 7, 2019 9:30:00 AM

 

The likelihood of fraud is rising in correlation with the consistent advancement of technology. In fact, according to Javelin’s 2018 Identity Fraud Report, there was a 6.64 percent increase in identity fraud in 2017. But for today’s tech-savvy consumers, these advancements open new opportunities and features that benefit them. It also, however, brings worry for businesses.

As technology evolves and new concepts come into play, such as AI, businesses can actually utilize these new tools to their advantage. Even as fraudsters push forward, financial institutions can protect themselves by enhancing the capabilities of their digital banking offerings with actionable fraud prevention tools, including voice biometrics. 

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Topics: Biometric Authentication

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